Yunus Adem Recber
Partnership And Account Manager
Ljubljana
Summary
Multilingual Account Manager and Partnership Ecosystem Builder with 3 years of experience in B2B relationship management and strategic partnerships. Successfully built a partnership ecosystem from scratch, onboarding 10+ strategic partners and achieving 100% retention through proactive account management and tailored engagement strategies. Proven ability to scale ecosystems, drive sales pipeline growth by 10%, and deliver measurable results in dynamic environments. Skilled in CRM tools like Salesforce and HubSpot, data-driven decision-making, and cross-functional collaboration. Fluent in English and Turkish, with a strong interest in expanding expertise in the financial services industry and a passion for fostering long-term client success.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Partnerships & Account Manager
Clockworx Business Orchestration Solutions
03.2023 - Current
- Built and managed a thriving partner ecosystem from scratch, onboarding 10+ partners and driving a 10% project pipeline growth.
- Developed and led the Digital Acceleration Council, fostering collaboration among industry experts in digital transformation.
- Aligned partnership strategies with company goals through cross-functional collaboration with sales, marketing, and product teams.
- Tracked and analyzed performance metrics (KPIs) to identify opportunities for improvement and ensure partnership success.
- Designed and implemented a streamlined onboarding system, enabling seamless integration of new partners.
- Maintained strong client relationships by acting as the primary point of contact, resolving issues promptly, and identifying opportunities to deliver additional value.
Business Development Executive
Pegasus: IT Value Acceleration Services
10.2022 - 03.2023
- Conducted lead generation and outreach campaigns, increasing the sales pipeline by 15%.
- Developed market research strategies to identify high-potential prospects and new business opportunities.
- Played an active role in sales campaigns, performing cold calls, crafting personalized email outreach, and engaging with prospects to drive conversions.
- Collaborated with the sales team to build tailored value propositions for clients, enhancing engagement and conversion rates.
Top-Rated Freelancer
Upwork.com
09.2016 - 02.2023
- Achieved Top-Rated status with a 100% client success rate, maintaining exceptional service quality across diverse projects.
- Delivered customized CRM and workflow solutions to global clients, streamlining operations and enhancing client retention.
Customer Success Manager
MOONDA
09.2018 - 09.2020
- Managed a portfolio of high-value clients, achieving a 90% retention rate over two years through proactive account management.
- Conducted regular account reviews to identify growth opportunities, successfully upselling additional services and driving revenue growth.
- Delivered comprehensive training and ongoing support, helping clients maximize the value of the company’s solutions.
- Developed personalized strategies to address client challenges, improving satisfaction and long-term collaboration.
Education
Master of Science - International Business
University of Ljubljana
Ljubljana, Slovenia 04.2001 -
Bachelor of Arts - International Relations
Kocaeli University
Izmit, Turkey 04.2001 -
Skills
Account Management
Client Relationship Building
Strategic Partnerships
Sales Pipeline Development
Revenue Growth Strategies
Cross-Functional Collaboration
CRM Tools (eg, Salesforce, HubSpot)
Performance Metrics Analysis (KPIs)
Problem-Solving and Conflict Resolution
Multilingual Communication (English, Turkish)
Customer Retention Strategies
Presentation and Negotiation Skills
Accomplishments
- Built a partnership ecosystem from scratch, successfully onboarding 10+ strategic partners and achieving 100% retention through tailored engagement strategies and proactive account management.
- Created the Digital Acceleration Council from scratch, bringing together top industry experts to foster innovation and collaboration in the digital transformation space, positioning the organization as a thought leader.
- Designed and implemented a streamlined partner onboarding system, reducing onboarding time to 2-3 days and ensuring seamless integration.
Timeline
Partnerships & Account Manager
Clockworx Business Orchestration Solutions
03.2023 - Current
Business Development Executive
Pegasus: IT Value Acceleration Services
10.2022 - 03.2023
Customer Success Manager
MOONDA
09.2018 - 09.2020
Top-Rated Freelancer
Upwork.com
09.2016 - 02.2023
Master of Science - International Business
University of Ljubljana
04.2001 -
Bachelor of Arts - International Relations
Kocaeli University
04.2001 -