Summary
Overview
Work History
Education
Skills
Objectives with Open Data Kosovo
Digital Projects
References
Timeline
Generic

Olivia Croteau

Ballston Lake

Summary

Dynamic AI and Data Specialist with proven success at the International Organization For Migration, adept at prompt engineering and implementing AI solutions. Focused on developing secure and user-friendly digital interfaces and data infrastructure. Passionate about utilizing data analytics to serve humanitarian solutions.

Overview

3
3
years of professional experience

Work History

AI and Data Specialist

International Organization For Migration
01.2025 - 02.2025
  • Developed an AI-based web tool to analyze open source Telegram chat forums for displaced Ukrainian refugees, long term purpose being to bring user-friendly AI technology to humanitarian missions.
  • Implemented ChatGPT API calls and engineered prompts to translate messages, analyze and transcribe photo/video files.
  • Utilized additional AI models to categorize and geolocate data.
  • Implemented feature to generate a structured summary report of all processed data via ChatGPT.
  • Implemented ChatGPT chat box where users could ask direct questions about the processed data.
  • Constructed and embedded a Tableau dashboard for interactive data analytics.
  • Designed and coded user interface.
  • Presented progress on a weekly basis and consistently met personal deadlines ahead of schedule.

Technical Operations Stagehand Manager

SHED Sklarsky Glass Box Theater
01.2024 - Current
  • Operate on all aspects of technical production for live events within the theater
  • Hiring and training of new stagehands
  • Build documentation/show files and physically organize equipment for a brand new venue and team

Junior Technician

RIT Tech Crew
09.2022 - Current
  • Collaborate in teams of 2-5 to provide audio, lighting, and power for campus events
  • Train weekly on equipment with the goal of promotion to leading jobs

Carpenter/Electrician

NTID Department of Performing Arts, RIT
01.2023 - 05.2024
  • Constructed scenery for performing arts productions from provided renderings
  • Hang and repaired lighting fixtures, design lighting scenes and operate for live shows
  • Use of carpentry skills for personal construction projects outside the shop

Education

Bachelor of Science - Humanities, Computing, And Design

Rochester Institute of Technology
Rochester, NY
05-2026

Skills

  • Prompt engineering
  • AI/API implementation
  • Python, JavaScript, HTML/CSS, SQL
  • Data governance and cleaning
  • Tableau
  • Microsoft office proficiency
  • Analytical thinking and written analysis
  • Collaborative teamwork and communication

Objectives with Open Data Kosovo

I look forward to utilizing my current technical skills to contribute ODK's mission of service through data governance. Areas that I would be interested to explore include, but are not limited to:

  • Data-driven decision and policy making
  • Fighting disinformation
  • Digital censorship

My goal for this internship is to further explore how I can utilize my ICT skills to serve in the humanitarian sector and positively impact the local community.



Digital Projects

Aegis Analytics

Partner

Spring 2025 - Present

  • An independent continuation of our work with IOM after the cut to funding for USAID forced stop work orders on the project. Much of the final product has been constructed post January 2025.

HCD Website and Content Generation 

Project Manager 

Fall 2024

  • Curating content for the HCD major website featuring past student capstone projects in order to better advertise/explain the program to potential students.
  • Directing/conducting interviews of current capstone students to pair with project content

UNIX Survival Guide “.mpl”

Project Manager (4 person group) 

Fall 2023 

  • Constructed database and queries using MySQL
  • Designed string check in JavaScript against user inputs taken through HTML
  • Constructed animations based on string check results using CSS and JavaScript
  • Developed timeline, delegated tasks, held group members accountable

Accessibility of AI Developed Websites 

Project Manager/Researcher (solo project) 

Spring 2023 

  • Documented various websites created by AI and researched specific AI models
  • Compared AI-built website features to WCAG guidelines and ran accessibility audits

References

Harley Emery, Data and Research Officer at IOM Poland

harleyem@umd.edu

Timeline

AI and Data Specialist

International Organization For Migration
01.2025 - 02.2025

Technical Operations Stagehand Manager

SHED Sklarsky Glass Box Theater
01.2024 - Current

Carpenter/Electrician

NTID Department of Performing Arts, RIT
01.2023 - 05.2024

Junior Technician

RIT Tech Crew
09.2022 - Current

Bachelor of Science - Humanities, Computing, And Design

Rochester Institute of Technology
Olivia Croteau