Milot Rashiti

Creative Social Media Manager with proven record of success in building brand awareness, increasing followers and partnering with top influencers through cohesive digital strategy. Engaging storyteller with award-winning history in photojournalism and content development. Develops vision and achieves objectives through execution of integrated plans. Goal-oriented professional well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments. Strategic communicator in public relations field known for high productivity and efficient task completion. Skilled in crisis management, media relations, and brand strategy development. Excels at interpersonal communication, leadership, and adaptability to drive successful campaigns and build strong relationships with stakeholders.

• Albanian, Native / Bilingual Proficiency
• English, Professional Working Proficiency
• German, Elementary Proficiency
• B1
• 3
• A2
• 2

• I’ve been recognized several times for outstanding performance in customer support, and I consistently exceeded key metrics such as customer satisfaction (CSAT), first response time, and resolution time I was awarded 'Customer Hero of the Month' on three occasions for going above and beyond to resolve complex customer issues