Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimet Roka

Gjakova

Summary

Seasoned Retail Manager with proven track record in store operations and team management. Experience includes inventory control, sales forecasting, and customer service improvement strategies. Notable strengths include leadership skills, problem-solving abilities. Previous roles have resulted in improved customer satisfaction rates.

Overview

37
37
years of professional experience

Work History

Retail Manager

DPT. ENOLA
Gjakova
04.2000 - 09.2012
  • Reviewed sales figures regularly to determine staffing needs during peak times.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Managed daily operations of the store, including opening and closing procedures.
  • Effectively managed inventory controls and re-orders within budget guidelines.

Retail Assistant Manager

BOROVO SHOE RETAIL
Gjakova
08.1975 - 03.1999
  • Developed relationships with customers by providing knowledgeable advice about products.
  • Maintained a neat, clean, organized work environment that meets company standards.
  • Performed daily opening and closing duties including cash handling and reconciliation.
  • Supported management team in developing action plans for addressing underperforming areas.
  • Conducted regular inventory checks to ensure accuracy of stock levels.

Retired

Government
Gjakova
09.2013 - Present

Education

High School Diploma -

Nexhbedin Nixha
Gjakova
06-1966

Skills

  • Customer Service
  • Store process development
  • Operations Oversight
  • Driving business growth

Timeline

Retired

Government
09.2013 - Present

Retail Manager

DPT. ENOLA
04.2000 - 09.2012

Retail Assistant Manager

BOROVO SHOE RETAIL
08.1975 - 03.1999

High School Diploma -

Nexhbedin Nixha
Kimet Roka