Herolind Luzha
Engineering Lead CTO
Gjilan
Summary
Senior technologist with a strong background in JavaScript/TypeScript ecosystems, cloud-native and serverless architectures, and product-driven engineering. Proven experience leading teams of up to 6 engineers, mentoring developers, and aligning technology decisions with business outcomes. Comfortable operating at CTO / Head of Engineering level in fast-moving environments.
Overview
12
12
years of professional experience
2
2
Language
4
4
years of post-secondary education
Work History
Founder / Principal Engineer (SaaS)
Google Sentinel (Clearline)
02.2025 - Current
- Shipped the MVP from concept to production in 3 months, deployed on Vercel with automated CI/CD
- Architected a Next.js + Firebase (Auth, Firestore) serverless stack with multi-tenant data modeling and RBAC
- Delivered core modules: profile onboarding, review queue & removal workflows, invoicing, reporting dashboards, and template management
- Integrated Google Business Profile APIs to automate review sync and response workflows, increasing review-handling throughput by ~150%
- Ran early-adopter feedback loops and rapid iterations, achieving ~40% MoM active-user growth and ~30% improvement in task throughput
- Tech Stack: TypeScript, Next.js, React, Tailwind, Firebase (Auth, Firestore), Vercel, Node.js
Co-Founder / Principal Engineer (SaaS)
Serveon
11.2024 - Current
- Built the platform MVP in 8 months total (~4 months concept & validation + ~4 months build & rollout), focused on operational efficiency for service teams
- Implemented multi-tenant architecture, role-based access, and granular permissions to support agencies and enterprise accounts
- Delivered automation for work-order routing, SLA alerts, and invoice generation (pilot stage; manual ops reduction tracking in progress)
- Shipped analytics dashboards tracking resolution times, technician utilization, and revenue per account, improving management visibility
- Led customer discovery and iteration loops; product currently in pilot phase with early adopters
- Tech Stack: TypeScript, Next.js, React, Node.js, SQL/NoSQL, Tailwind, Docker, AWS / Vercel
Chief Technology Officer (CTO)
Clearline
01.2024 - Current
- Shipped 17 production launches in 2025 across Construction & Renovation (3), Restaurants & Hospitality (9), Automotive Services (2), IT & Software Solutions (2), and Corporate Holdings (1)
- Delivered flagship systems and sites including: Clearline Callcenter, Clear Line Construction, Clearline Holding, Derada, La Fontana, Woelk-Mirena, Planet Resort Reservation, Lackier Zentrum, Timur Automobile, Il Castello, La Cantina, Zur Alten Fähre, Nuova Salina, Il Brunello, Trattoria Antica Roma, Clear-Ratings
- Standardized a Next.js 14 + TypeScript + Tailwind platform with shared component libraries (shadcn/ui, Framer Motion), improving time-to-launch by ~45%
- Instituted reusable booking/reservation, analytics, and multilingual modules, reducing duplicate engineering effort by ~30%
- Ran cross-functional delivery with design and content teams, achieving ~90% on-time launches while maintaining performance budgets
- Acting CTO for an additional parallel team of 5 developers, overseeing architecture, delivery, and technical standards
- Clearline delivers multilingual BPO services and builds custom SaaS and web platforms for clients across construction, hospitality, automotive, IT, and corporate services.
- Tech Stack: TypeScript, Next.js 14, React, Tailwind, shadcn/ui, Framer Motion, Node.js, SQL/NoSQL, Docker, Vercel, AWS Lambda (select projects)
Engineering Lead / Team Lead
MyMiniFactory
01.2021 - 01.2024
- Led a product engineering team of 5 developers within a broader organization of 8-14 engineers
- Designed and implemented a company-wide design system and UI component library, adopted across multiple products
- Improved frontend performance, stability, and maintainability through systematic refactoring and architectural improvements
- Established testing and quality standards using Cypress and Storybook-driven workflows
- Authored technical and research documentation to support long-term platform scalability
- Mentored and trained developers, improving onboarding speed and overall team effectiveness
- Worked cross-functionally with product and design teams to ship user-facing features aligned with business goals
- MyMiniFactory is a global marketplace and community for high-quality 3D-printable designs, serving creators and users worldwide with a curated catalog used by millions.
- Tech Stack: JavaScript, TypeScript, React, Storybook, Cypress, PHP, Symfony, SQL, Docker
Chief Technology Officer (CTO)
Klipster
04.2020 - 01.2023
- Served as CTO, owning the full technical vision, architecture, and execution of the platform
- Built the product from zero to production, leading a distributed team of 8 engineers
- Designed the end-to-end system architecture for live streaming, real-time interactions, and marketplace workflows
- Implemented scalable backend services using Node.js and AWS infrastructure
- Oversaw full-stack development across web and mobile applications
- Defined engineering processes, documentation standards, and deployment workflows
- Collaborated closely with business and product stakeholders to align technical decisions with growth and market needs
- Optimized performance, reliability, and cost efficiency of live-streaming infrastructure
- Klipster is a live-streaming real estate marketplace enabling brokers, property owners, and developers to host virtual open houses and manage real-time property presentations.
- Tech Stack: JavaScript, TypeScript, React Native, Next.js, PHP, Laravel, AWS (EC2, Fargate), SQL, Docker
Department Lead / Engineering Manager
Nacew
01.2020 - 01.2023
- Led engineering efforts across multiple teams and parallel projects
- Managed the delivery of the company's primary website with a team of 3 developers
- Designed and optimized database architectures, improving performance and reliability
- Contributed to business development and strategic planning alongside leadership
- Established technical documentation practices to support scaling teams and projects
- Mentored and trained developers, supporting long-term skill growth and retention
- Oversaw multiple project lifecycles simultaneously, ensuring timely delivery and high quality standards
- Nacew is an international creative and software company delivering digital products with a global user base in the millions, spanning web, mobile, and platform solutions.
- Tech Stack: JavaScript, TypeScript, React Native, Next.js, PHP, Laravel, AWS (EC2, Fargate), SQL, Docker
Education
Bachelor of Science - Business And Computing
09.2009 - 07.2013
Skills
Engineering leadership
Team management
SaaS architecture
Serverless
Firebase
Vercel
Google API integrations
Full-stack web development
Mobile development
Design systems
UI libraries
Performance optimization
Scalability
Cross-functional collaboration
Technical documentation
Developer training
JavaScript
TypeScript
PHP
SQL
Python
Java
React
React Native
Nextjs
Storybook
Cypress
Tailwind
shadcn/ui
Framer Motion
Nodejs
Laravel
Symfony
AWS
Docker
Kubernetis
Selected Career Highlights
- 17 live projects delivered in 2025 as Clearline CTO across 5 industries, using a unified Next.js 14 / TypeScript / Tailwind platform
- 40+ projects delivered across web, mobile, and cloud platforms (including Google Sentinel and Serveon)
- 30+ technology stacks used in production environments
- 50+ developers trained or mentored throughout career
- Launched and scaled Google Sentinel: Google Business Profile management, review automation, invoicing, and reporting
- Built Serveon: SaaS for service operations automation (QR ordering, ticketing, scheduling, invoicing, SLA tracking)
Portfolio And Projects
- Notable recent work: Google Sentinel (GBP management SaaS), Serveon (service operations SaaS), Clearline 2025 portfolio (17 live launches across hospitality, construction, automotive, IT solutions, and corporate holdings)
- Legacy & Early Projects (2009-2020): Earlier in my career, I built and led several foundational platforms and startup projects not listed above, including a long-running social platform (Itrendin, 2009-2018), health and subscription platforms, flexible job marketplaces, and multiple custom enterprise and e-commerce systems. These projects shaped my approach to full-stack ownership, scalability, product design, and team leadership, and laid the groundwork for later SaaS and portfolio-level execution.
Timeline
Founder / Principal Engineer (SaaS) - Google Sentinel (Clearline)
02.2025 - Current
Co-Founder / Principal Engineer (SaaS) - Serveon
11.2024 - Current
Chief Technology Officer (CTO) - Clearline
01.2024 - Current
Engineering Lead / Team Lead - MyMiniFactory
01.2021 - 01.2024
Chief Technology Officer (CTO) - Klipster
04.2020 - 01.2023
Department Lead / Engineering Manager - Nacew
01.2020 - 01.2023
American Collage of Thessaloniki - Bachelor of Science, Business And Computing
09.2009 - 07.2013