FUNDA MAÇITEVA
Prizren,Kosovo
Summary
With over 8 year of experience on Travel Agency experience on mentioned ones I'm looking forward for a new challenges.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Travel sales agent
Ephesus Travel
Prizren, Kosova
2018.01 - Current
- Booked holiday packages, resulting in satisfied returning customers.
- Processed travel deposit and balance payments accurately, maintaining records of receipt.
- Processed payments promptly, reducing waiting time for clients.
- Researched accommodation options to provide choices for varying tastes and budgets.
- Monitored ticket bookings, guaranteeing accurate reservations every time.
- Tracked flight prices to secure best-possible prices for customer trips.
- Recommended hotel packages and initiatives to customers for increased business profits.
- Forged strong relationships with clients for repeat business through attentive service.
- Advised customers on specific visa and passport requirements.
- Accommodated client requests for customisations or modifications as best as possible.
Education
Bachelor of Business Administration - MANAGMENT AND ECONOMY
FAMA COLLEGE
PRIZREN/KOSOVO 2009.10 - 2012.06
Skills
- Holiday advising
- Hotel booking platforms
- Marketing strategies
- Accommodation reservation management
- Social media marketing
- Effective communication
- Transport and hotel booking
- Logistical planning
- Luxury travel arrangements
- Flight scheduling
- Tour packages designing
- E-travel software
- Global travel regulations
- Social media platform proficiency
- Flight and hotel reservations
- [Software] booking systems
- Holiday planning prowess
- Travel account management
Languages
Albanian
Native
Turkish
Native
Croatian
Fluent
English
Advanced
Affiliations
- Traveling
- Music
- Traveling
- Reading Books, and Magazines
- Shopping
Timeline
Travel sales agent
Ephesus Travel
2018.01 - Current
Bachelor of Business Administration - MANAGMENT AND ECONOMY
FAMA COLLEGE
2009.10 - 2012.06