Endrit Grajçevci
Prishtina
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. I enjoy sharing my insights and perspectives through blogs, articles, and podcasts, reaching a wide and diverse audience.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Melion Dev
Prishtina
02.2020 - Current
- MELION is a leading online platform that connects freelancers and clients across various domains and industries. As the General Manager, I oversee the daily operations and strategic direction of the platform, ensuring high-quality service delivery and customer satisfaction. I have successfully managed multiple projects, increased user retention by 25%, and improved customer feedback by 35%, thanks to my skills in copywriting, data-entry, and creative writing.
Education
Ph.D. - Continental Philosophy
Staffordshire University
Stoke-On-Trent11-2022
Master of Arts - Continental Philosophy
Staffordshire University
Stoke-on-Trent10-2022
Master of Arts - Modern And Contemporary European Philosophy
University of Luxembourg
Luxembourg10-2021
Bachelor of Arts - Philosophy
University of Prishtina
Prishtina09-2015
Skills
- Project Management
- Customer Relationship Management
- Sales
- Business Administration
- Performance Improvements
- Operations Management
- Organizational Development
- Strategic Planning
- Training and coaching
- Negotiation Skills
- Analytical Skills
- Technical Writing
- Creative Writing
- Data assessments
- Critical Thinking
- MS Office
- Qualitative and Quantitative Research
Certification
- JavaScript Junior
Languages
Albanian
First Language
English
Proficient (C2)
C2
German
Beginner (A1)
A1
Affiliations
Member of British Society of Phenomenology
References
References available upon request.
Timeline
General Manager
Melion Dev
02.2020 - Current
Master of Arts - Continental Philosophy
Staffordshire University
Master of Arts - Modern And Contemporary European Philosophy
University of Luxembourg
Bachelor of Arts - Philosophy
University of Prishtina
Ph.D. - Continental Philosophy
Staffordshire University
Similar Profiles
Cassandra OakesCassandra Oakes
Office Manager at BIPOC Business Dev. & TechTraining/Workforce DevOffice Manager at BIPOC Business Dev. & TechTraining/Workforce Dev
Alexis SanchezAlexis Sanchez
Operations Supervisor at RATP DevOperations Supervisor at RATP Dev
Trentin BergeronTrentin Bergeron
Sr. Technical Program Manager at NEAR DevSr. Technical Program Manager at NEAR Dev
Albiona DestaniAlbiona Destani
Fast Food Worker at Otium BarFast Food Worker at Otium Bar
Nart SherifiNart Sherifi
Intern at KosGramIntern at KosGram