Elmaz Demiri
Pozheran,Gjilan
Summary
Skilled Network Engineer with a solid grounding in networking principles and Juniper technologies. Delivers network provisioning and support for Layer 2 and Layer 3 services, ensuring operational stability. Utilises routing protocol and circuit management expertise to resolve issues and implement changes, while collaborating with engineering and operations teams to uphold documentation standards and change control protocols.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Junior Network Engineer
Mikkena Global
Prishtina
02.2026 - Current
- As a Network Engineer, I deliver complex network provisioning solutions for Spectrum, supporting the activation, modification, and optimisation of enterprise and carrier network services. I specialise in Coordinated Impact Provisioning (CIP) and Complex Market Provisioning (CMP), ensuring seamless service delivery, minimising customer impact, and maintaining high network reliability. Key responsibilities: * Provision, modify, and manage complex network services for Spectrum customers. * Coordinate customer-impacting network changes across multiple teams. * Configure and validate Layer 2 and Layer 3 network services. * Troubleshoot provisioning issues and ensure successful service activation. * Provision and manage services such as EPL, EVPL, ELAN, FIA, PRI, SIP, CTBH, and Ethernet over DOCSIS across regional and national MPLS networks. * Coordinated maintenance windows (MWs) to complete network changes with minimal customer impact. * Utilize tools including Granite, Salesforce, PuTTY, Excel, SharePoint, Jira, and other provisioning and circuit management platforms to support service delivery and operational efficiency. * Work with network technologies and platforms including MPLS, Ethernet, Cisco, Juniper(MX,ACX, QFX, EX), ADVA, and RAD devices. * Collaborate with engineering, operations, and field teams to deliver reliable network solutions. * Maintain documentation and ensure adherence to provisioning and change management processes.
- Oversaw network performance metrics and executed adjustments to enhance operational efficiency.
- Addressed intricate network challenges and improved system reliability and performance.
- Assessed and adjusted network configurations to support future growth and enhance performance.
Education
University - Computer Science and Engineering
University of Business and Technology (UBT)
Prishtina09-2026
Highschool -
Gjimnaz Natyror Kongresi i Manastirit
Pozheran05-2025
Certifications & Training -
InfoTech Academy
Gjilan05-2025
Skills
- Cisco CCNA and CCNP (Routing & Switching)
- Networking protocols expertise (TCP/IP, DNS, DHCP, OSPF, EIGRP, BGP)
- LAN/WAN design and troubleshooting
- Cisco IOS configuration and management
- Network monitoring tools (Wireshark, GNS3)
- Circuit management
- Network engineering
- Virtualisation and cloud networking knowledge
- Stress tolerance
- Critical thinking skills
- Adaptability and eagerness to learn new technologies
- Team collaboration
- Effective communication skills
- Organisational skills with attention to detail
- Ability to work under pressure and meet deadlines
- Time management
LANGUAGES
Albanian Native or Bilingual Proficiency
English Full Professional Proficiency
German Elementary Proficiency
Websites, Portfolios, Profiles
https://linkedin.com/in/Elmaz Demiri
Websites, Portfolios and Profiles
- https://instagram.com/elmaz.demirii
- https://linkedin.com/in/Elmaz Demiri
- https://instagram.com/elmaz.demirii
INTERESTS
Networking technologies and Cisco labs, Cybersecurity and IT problem-solving, Cloud computing and virtualization, Tech innovations and continuous learning
PROJECTS
Hands on Lab & Projects, Network Simulation & Configuration: Built, configured, and troubleshooted LAN/WAN networks using GNS3, and PNET Lab ., Routing & Switching: Implemented protocols such as OSPF, EIGRP, and BGP in simulated environments., Network Security: Configured VPNs, ACLs, and basic firewall rules to secure network topologies., Practical Problem-Solving: Tested, monitored, and resolved network issues using Wireshark and simulation tools.
Timeline
Junior Network Engineer
Mikkena Global
02.2026 - Current
University - Computer Science and Engineering
University of Business and Technology (UBT)
Highschool -
Gjimnaz Natyror Kongresi i Manastirit
Certifications & Training -
InfoTech Academy