Six Sigma
Drilon Lajci
Marketing And Operations Specialist
Prishtina
Summary
Accomplished Senior Project Management Consultant with a proven track record at Doctors Without Borders, adept in ERP implementation and fostering team collaboration. Expert in driving organizational change, achieving project goals through innovative management and strategic planning. Demonstrated excellence in staff management and project recovery, ensuring quality standards and exceeding performance targets.
Overview
11
11
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Senior Project Management Consultant
Various NGOs
06.2024 - Current
- Monitored progress closely, adapting strategies as needed to accommodate changing circumstances without compromising outcomes.
- Implemented quality control measures, ensuring consistent adherence to industry standards throughout all projects phases.
- Established clear expectations among team members by setting realistic goals and providing ongoing feedback on performance.
- Facilitated change management initiatives, ensuring a smooth transition during periods of organizational transformation.
Project Manager
British Heart Foundation
10.2021 - 06.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Operations Manager
Down Syndrome Association Of Thessaloniki
09.2018 - 07.2021
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Project Coordinator
Doctors Without Borders
04.2015 - 05.2018
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Prepared meeting agendas and minutes for distribution and record keeping.
Junior Project Coordinator
Doctors Without Borders
11.2013 - 03.2015
- Demonstrated adaptability in adjusting to changing priorities or scope adjustments as needed during projects'' lifecycles.
- Facilitated successful project completion by coordinating cross-functional teams.
- Established a positive working environment by fostering open communication channels across all levels of the organization.
- Supported senior project managers, efficiently handling administrative tasks and documentation.
- Aided in the development of comprehensive project plans, outlining key milestones, deadlines, and resources required.
Education
Ph.D. - Human Resources Management And Project Planning
Sheffield Management School
Sheffield 04.2001 -
Master of Arts - Marketing, Advertising And Public Relations
University of Sheffield
Sheffield 04.2001 -
Bachelor of Science - Business Administration And Management
University of Sheffield Management School
Sheffield, UK 04.2001 -
Skills
ERP implementation
Organizational change
Project scheduling
Sales support
IT infrastructure management
Business analysis
Software development lifecycle
Scope definition
Requirements gathering
Meeting facilitation
Project recovery
Innovation management
Project portfolio management
Lean six sigma
Planning and scheduling
Project tracking
Project planning and development
Verbal and written communication
Staff management
Scope management
Logistics management
Accomplishments
- Completed the Levsos Hotspot Project for asylum seekers on time and and under budget for 20%.
- Designed a company-wide safety awareness program, resulting in a 25% reduction in reported injuries and sickness from asylum seekers.
- Designed and launched the Pure Water Project, resulting in a 40% increase in clean water for asylum seekers.
- Improved stakeholders satisfaction ratings by 30% by the projects I had introduced and implemented.
- Presented with the CEU Open Society Prize Award for spurring more than 25% growth for 24 consecutive months.
Software
Trello
Asana
Mondaycom
Jira
Slack
Excel
Certification
Project Management Professional (PMP)
Languages
English
Bilingual or Proficient (C2)
Albanian
Bilingual or Proficient (C2)
Turkish
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
RemoteOn-SiteHybridTimeline
Senior Project Management Consultant
Various NGOs
06.2024 - Current
Project Manager
British Heart Foundation
10.2021 - 06.2024
Agile Certified Practitioner (PMI-ACP)
07-2019
Operations Manager
Down Syndrome Association Of Thessaloniki
09.2018 - 07.2021
Project Management Professional (PMP)
07-2017
Project Coordinator
Doctors Without Borders
04.2015 - 05.2018
Junior Project Coordinator
Doctors Without Borders
11.2013 - 03.2015
Ph.D. - Human Resources Management And Project Planning
Sheffield Management School
04.2001 -
Master of Arts - Marketing, Advertising And Public Relations
University of Sheffield
04.2001 -
Bachelor of Science - Business Administration And Management
University of Sheffield Management School
04.2001 -