Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BLERTA GASHI

Pristina

Summary

Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field. professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.

Overview

12
12
years of professional experience

Work History

Branch Manager

Erc Trade LLC
Prishtina
11.2023 - Current
  • Organized professional development programs for employees at all levels of the organization.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Identified opportunities for process improvement initiatives within the branch.
  • Coordinated promotional campaigns for new products or services in order to boost sales revenue.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Participated in community events to promote brand awareness.
  • Created reports summarizing operational performance metrics for senior management review.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Planned work schedules to maintain adequate staffing levels.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Analyzed competitors and market trends to facilitate business growth.

Finance Manager & Executive Assistant

Albi Mall
Prishtina
01.2021 - 06.2023
  • Developed forecasting models utilizing historical data trends to predict future revenues and expenses.
  • Identified opportunities for cost savings through process improvements and automation initiatives.
  • Provided guidance on accounting issues related to new business initiatives.
  • Developed and managed financial plans for a variety of investments.
  • Negotiated contracts with vendors in order to obtain competitive pricing structures.
  • Reviewed and analyzed budget variances to ensure accuracy of financial information.
  • Prepared financial documents such as budgets, forecasts and reports.
  • Calculated and prepared checks for utilities, taxes, and other payments.
  • Developed financial models to support valuation, planning, and forecasting activities.
  • Created agendas for senior management meetings and took minutes during those meetings.
  • Arranged international travel itineraries for business trips taken by top executives.
  • Drafted official correspondence on behalf of the CEO in accordance with company policies.
  • Provided support to other executives within the organization as required.
  • Ensured that confidential information was kept secure at all times according to corporate policies.
  • Managed special projects as assigned by the CEO in a timely manner.
  • Reviewed contracts prior to signing on behalf of the company.
  • Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
  • Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
  • Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time.

Cashier Manager

Albi Mall
Prishtina
06.2017 - 12.2020
  • Analyzed sales data to identify opportunities for improvement in store performance.
  • Monitored inventory levels to ensure adequate supplies were available for daily operations.
  • Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds.
  • Coordinated with other departments such as accounting and finance when needed.
  • Assisted in the development and implementation of store policies and procedures related to cash management activities.
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Provided guidance and assistance to new hires during the onboarding process.
  • Reconciled registers to prepare daily bank deposits.

Finance Officer

Albi Mall
Prishtina
09.2013 - 06.2014
  • Created ad hoc reports as requested by senior management team members or external stakeholders such as investors or lenders.
  • Prepared monthly, quarterly and annual financial reports for management review.
  • Reviewed contracts to ensure compliance with applicable laws and regulations.
  • Assisted with the preparation of audited financial statements in accordance with Generally Accepted Accounting Principles.
  • Participated in special projects related to process improvement initiatives.

Administrative Assistant

Albi Mall
Prishtina
01.2013 - 09.2013
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Managed database systems containing customer contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Education

MBA - Economics

University Hasan Prishtina
Prishtina
08-2013

Skills

  • Data analysis
  • Financial forecasting
  • Customer relationship management
  • Process improvement
  • Sales strategy
  • Team leadership
  • Document preparation
  • Financial reporting
  • Travel coordination
  • Confidentiality maintenance

Languages

Albanian
First Language
English
Upper Intermediate (B2)
B2

Timeline

Branch Manager

Erc Trade LLC
11.2023 - Current

Finance Manager & Executive Assistant

Albi Mall
01.2021 - 06.2023

Cashier Manager

Albi Mall
06.2017 - 12.2020

Finance Officer

Albi Mall
09.2013 - 06.2014

Administrative Assistant

Albi Mall
01.2013 - 09.2013

MBA - Economics

University Hasan Prishtina

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