Adea Haxhiu
Pristina,Kosovo
Summary
Dynamic and results-driven professional with a proven track record at Kwik Trip, enhancing customer satisfaction through exceptional service and strong communication skills. Expert in customer engagement and adept at creative thinking, consistently fostering positive relationships and increasing return visits. Skilled in team cooperation and adaptable to diverse environments, embodying goal-oriented mindset with a flair for elevating customer experiences.
Overview
2
2
years of professional experience
Work History
Store Team Member
Kwik Trip
07.2023 - 07.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Server
Texas Roadhouse
06.2023 - 08.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Sales Associate
Goodwill Industries of Southeastern Wisconsin Inc.
09.2022 - 12.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
Some College (No Degree) - Business Management
Gateway Technical College
Kenosha, WisconsinSome College (No Degree) - English Language
Aab College
Pristina, KosovoHigh School Diploma -
Gjimnazi " Naim Frasheri"
Shtime, Kosovo06.2021
Skills
- Goal-oriented mindset
- Customer Engagement
- Customer Service
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Adaptable and Flexible
- Creative Thinking
- Excellent Written and Verbal Communication
Languages
Albanian
Native language
English
Advanced
C1
Timeline
Store Team Member
Kwik Trip
07.2023 - 07.2024
Server
Texas Roadhouse
06.2023 - 08.2023
Retail Sales Associate
Goodwill Industries of Southeastern Wisconsin Inc.
09.2022 - 12.2022
Some College (No Degree) - Business Management
Gateway Technical College
Some College (No Degree) - English Language
Aab College
High School Diploma -
Gjimnazi " Naim Frasheri"
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